FAQ
Frequently Asked Questions
1. What services does Stereo East Home Theater offer?
We specialize in custom home theater design, whole-home audio/video systems, home automation with Control4, lighting control, security integration, motorized Hunter Douglas Shades, Texas Theater Seating, and professional installation services in the Frisco and greater DFW area in Texas.
2. Do you offer custom home theater design?
Yes! We work with you to design a home theater tailored to your space, preferences, and budget. We provide low voltage, network, and AV wiring for many DFW builders. From acoustic treatments to screen size and seating layout, we handle it all from concept to completion.
3. What is Control4 and how does it work?
Control4 is a home automation system that integrates lighting, audio/video, climate control, and security into one easy-to-use platform. You can control everything from a single remote, wall panel, or mobile device—whether you’re home or away.
4. Can I control my home theater with my phone or tablet?
Absolutely. With Control4, you can control your entire home theater system—including projector, lighting, sound, and more—right from your smartphone or tablet.
5. Do you offer outdoor audio and video solutions?
Yes! We provide weather-resistant outdoor TVs, speakers, and full backyard entertainment systems that blend performance with durability. We have displays and stock in our showroom in Frisco, Texas.
6. What brands do you carry?
We carry premium brands like Control4, Sony, Samsung, Epson, Marantz, Integra, NAD, Anthem, Onkyo, GoldenEar, Bowers & Wilkins, Klipsch, Monitor Audio, Screen Innovations, Stewart Filmscreen, and many more—carefully selected for quality and reliability.
7. Do you offer financing options?
Yes, financing is available to help you bring your dream system to life while staying within budget. Ask us for current promotions or payment plan details.
8. How long does a typical installation take?
Project timelines vary based on size and complexity, but most installations are completed in 1–3 days. For larger custom theater builds, we’ll provide a clear schedule during your consultation.
9. Can you upgrade my existing home theater system?
Absolutely. Whether you're looking to replace outdated components or modernize your setup with automation, we can upgrade your system to meet today's standards.
10. Do you offer support after installation?
Yes! We provide ongoing support and maintenance options to ensure your system runs smoothly. Our in-house technical team with certified Control4 programmers and support desk are ready to assist. Our technicians who install and support your system are direct employees of Stereo East Home Theater.